The Facilitator Excellence Handbook, 2nd Edition促销者卓越手册 pdf mobi 下载 kindle 115盘 chm 阿里云 rb

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The Facilitator Excellence Handbook, 2nd Edition促销者卓越手册书籍详细信息

  • I***N:9780787970703
  • 作者:暂无作者
  • 出版社:暂无出版社
  • 出版时间:2005-06
  • 页数:暂无页数
  • 价格:437.40
  • 纸张:胶版纸
  • 装帧:平装
  • 开本:16开
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内容简介:

This is the thoroughly revised and updated edition of the best-selling The Facilitator Excellence Handbook。Written for both new and experienced facilitators,the second edition of The Facilitator Excellence Handbook offers a comprehensive guide for understanding the full range of skills,processes,and knowledge needed to become an effective facilitator。The book addresses a variety of facilitation opportunities,challenges,and problems and also contains A variety of verbal and nonverbal facilitation techniques Step-by-step facilitation processes and tools

Information on how to facilitate conflict resolution in groups and how to facilitate difficult situati***。

Instructi*** for designing and leading group work。

Examples of how various levels of facilitator competency are called for in different types of groups。

Techniques for facilitating meetings,teams,virtual teams,and ***anization-wide projects。

Discussi*** on the art of facilitating and what makes a great facilitator

This is the thoroughly revised and updated edition of the best-selling The Facilitator Excellence Handbook。Written for both new and experienced facilitators,the second edition of The Facilitator Excellence Handbook offers a comprehensive guide for understanding the full range of skills,processes,and knowledge needed to become an effective facilitator。The book addresses a variety of facilitation opportunities, challenges,and problems and also contains。

A variety of verbal and nonverbal facilitation techniques

Step-by-step facilitation processes and tools。

Information on how to facilitate conflict resolution in groups and how to facilitate difficult situati***。

Instructi*** for designing and leading group work

Examples of how various levels of facilitator competency are called for in different types of groups。

Techniques for facilitating meetings, teams, virtual teams, and ***anization-wide projects。

Discussi*** on the art of facilitating and what makes a great facilitator。


书籍目录:

Introduction:Getting the Most from This Resource

PART 1 Overview of Facilitation

Chapter 1 Facilitation in Organizati*** Today

Benefits of Facilitation

Goals of an Effe:ctive Facilitation

Facilitation Applied

Facilitation and Leadership

A Vision for the Future

Chapter 2 Role of the Facilitator

Manager of Group Process

Resp***ibilities of a Facilitator

The Evolving Role of the Facilitator

Humanizing the Workplace

PART 2 Basic Facilitation Skills

Chapter 3 Verbal Techniques:Whatto Say

Asking Questi***

Probing

Paraphrasing

Redirecting Questi*** and Comments

Referencing Back

***ng Positive Reinforcement

Including Quieter Members

Encouraging Divergent Views

Shifting Perspective

Summarizing

Bridging

Chapter 4 Nonverbal Techniques:What to Do

Active Listening

Voice

Eye Contact

Attentiveness

Facial Expressi***

Silence

Body Language

Position and Movement in the Room

Distracting Habits

Enthusiasm

Dress

Chapter 5 Recording Techniques

Why Record?

What to Record

  ……

PART3 Facilitator Methods and Tools

PART4 Designing Effective Facilitati***

PART5 The Facilitator in Action

PART6 Facilitator Excellence


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